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Privacy Policy

​Effective Date: 11 / 02 / 2025

Radiance Natural Health (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you interact with our website radiancenh.com.​

1. Information We Collect

We may collect:

  • Contact information: name, email address, phone number, billing and shipping address

  • Payment details: via secure third-party processors (Square, Apple Pay, PayPal, etc.) – we do not store credit card numbers unless opted in

  • Order and transaction history

  • Website usage data: IP address, browser type, pages visited, cookies and analytics tools

2. How We Use Your Information

We use the data to:

  • Process orders, payments, and shipments

  • Communicate about orders and customer support

  • Send optional promotional emails (if you opt in)

  • Improve our website and product offerings

  • Comply with legal obligations and prevent fraud

3. Legal Basis for Processing

We process your data based on legitimate business interests, performance of a contract, and legal requirements.

4. Sharing of Information

We do not sell your information. We share it only with trusted service providers necessary to operate our business (e.g., payment processors, shipping companies, email providers) under confidentiality agreements.

5. Cookies & Tracking

Our site uses cookies to enhance your experience and analyze traffic. You can disable cookies through your browser, but some features may not work properly.

Types of Cookies We Use

  1. Essential Cookies:
    These are necessary for the website to operate and enable basic functions such as page navigation, secure checkout, and access to protected areas of the site. The website cannot function properly without these cookies.

  2. Performance & Analytics Cookies:
    These help us understand how visitors use our site by collecting anonymous information, such as which pages are visited most often and how users interact with the content. This data is used to improve website performance and usability. We may use tools such as Google Analytics to support this.

  3. Functional Cookies:
    These remember choices you make, such as your location or preferred language, and provide enhanced, more personalized features.

  4. Advertising & Marketing Cookies:
    These may be set through our site by third-party advertisers or social media platforms to help deliver more relevant advertising to you and measure the effectiveness of campaigns.

How We Use Cookies

We use cookies to:

  • Remember items in your shopping cart and process your orders

  • Save your preferences and settings for future visits

  • Measure and analyze how our website is used

  • Deliver content and promotions tailored to your interests

Managing Cookies

You can control or delete cookies at any time through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of our website.
To manage cookies in your browser:

Third-Party Cookies

Some cookies may be placed by third-party service providers, such as Google Analytics or Facebook Pixel, to provide analytics and advertising services. These third parties may collect information about your activity across different websites and services to provide interest-based advertising.

Consent

By continuing to use this website, you consent to our use of cookies and similar tracking technologies as described in this policy. You may withdraw your consent at any time by adjusting your browser settings or contacting us directly.

6. Data Security

We implement industry-standard security measures to protect your data. However, no online platform is completely secure, and you acknowledge that you share information at your own risk.

7. Your Rights

You may request to access, update, or delete your personal information by emailing ccarley852@gmail.com. We will comply in accordance with applicable laws (such as CalOPPA or CCPA if applicable).

8. Retention

We retain personal data only as long as necessary to fulfill orders and legal obligations or as required by law.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect upon posting on this page. Please review regularly for updates.

11. Contact Information

If you have questions about these Terms, you may contact us at:
Radiance Natural Health
Email: ccarley852@gmail.com
Phone: ​480.250.2937

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